Be Fraud Aware - National Cybersecurity Awareness Month


October is National Cybersecurity Awareness Month. As effective as anti-malware and security applications are, the most effective defense against fraud and hacking is you. If you familiarize yourself with common phishing techniques and suspicious activity, you have a better chance of preventing fraud before it starts.

Thousands of people fall for fraudulent emails, texts, and calls from scammers pretending to be from their bank every day. In response, the American Bankers Association has put together a program called Banks Never Ask That.

Take a minute to familiarize yourself with the red flags that a call or contact might be suspicious.

If you receive an email, text, or phone call for any of the following, it’s a definite red flag. It’s better to be safe than sorry. End the call, delete the text, and trash the email because banks never ask that!

Banks Never Ask That Checklist

*Note: You may be asked to verify confidential information if you call your bank, but rarely the other way around. If you’re ever in doubt that a bank call is legitimate, or if a caller pressures you to stay on the line and provide bank information right away, or something bad will happen, it is a scam. Hang up and call the number on the back of your card to talk to an actual bank employee.


We encourage you to visit BanksNeverAskThat.com, watch the informative videos and take the Banks Never Ask That quiz.

Remember, if someone calls claiming to be from BancorpSouth and asks you for your personal information, it isn’t us. BancorpSouth will NEVER call you and ask for your account or login information. If you feel you might have been the victim of fraud, contact us right away to report suspicious activity at (888) 797-7711.


Learn more about what we do to protect identity and combat fraud.