Quicken® Updates
Welcome to BancorpSouth Online Banking. As part of the transition to BancorpSouth Online Banking, you will need to perform a small update in your Quicken® application. For a step-by-step guide, click on the learn more button below and find your version of Quicken® or QuickBooks®.
If you have any questions, please contact BancorpSouth Customer Support at 1-888-797-7711 and select option 6.
Please note: If you experience any duplicated transactions after our Online Banking conversion click on the Duplicate Transactions tab in the learn more section below for details.
Do you use Web Connect to Direct Connect?
Grand Bank
- For Windows 2015-2016- Get your instructions here
- For Mac 2015-2017- Get your instructions here
- For Mac 2007- Get your instructions here
Merchants Bank
- For Windows 2015-2016- Get your instructions here
- For Mac 2015-2017- Get your instructions here
- For Mac 2007- Get your instructions here
Do you use QuickBooks Web Connect to Direct Connect?
Grand Bank
- For Windows- Get instructions here
- For Mac- Get instructions here
Merchants Bank
- For Windows- Get instructions here
- For Mac- Get instructions here
Quicken for Windows
Please note: This can also be caused by a preference that is available in Quicken for Windows, "Automatically add downloaded transactions to register."
- If the transactions have not been accepted to the register, they can be deleted one by one prior to accepting.
- If the transactions have already been accepted to the register, they can be deleted one by one, or multiple transactions can be deleted at one time.
Quicken for Mac
- If the transactions have not been accepted to the register, they can be deleted one by one prior to accepting.
- If the transactions have already been accepted to the register, they can be deleted one by one from the register.
QuickBooks for Windows or Mac
- If the transactions have not been accepted to the register, they can be deleted one by one prior to accepting.
- If the transactions have already been accepted to the register, restore a backup file and follow the deactivation/reactivation process again.