Contact BancorpSouth

BancorpSouth's mission is to always provide quality customer service to our customers in need of help and assistance.


The Bank´s automated information line can be accessed 24-hours from any touchtone phone.
Just dial 1-888-797-7711 to obtain account information on the following:

  • Checking accounts
  • Savings accounts
  • Credit cards
  • Loans
  • Mortgage loans (serviced by BancorpSouth)
  • Equity credit lines
  • Make transfers between accounts
  • Order checks
  • Check pending transactions
  • See if a specific check has cleared the bank
  • Check withdrawals on accounts
  • Report a lost or stolen card
  • Debit card assistance
  • Online banking assistance

Para Español - 1-888-797-7711, opción 2.

Customer Service

Our Customer Services Representatives are available during business hours.

  • Monday-Friday 7:00 a.m - 8:00 p.m. (Central)
  • Saturday 7:00 a.m. - 5:00 p.m. (Central)
  • 1-888-797-7711
  • For insurance-related questions, please contact your  local BXS Insurance Office. Find a location

Notices of Error and Information Requests

For Notices of Error and/or Information Requests concerning a loan secured by a home, you must send the notice or request with 1) the loan account number, 2) the name(s) on the account and 3) the specific information requested or the specific error which is believed to have occurred to the following mailing address:

BancorpSouth Bank
Attn: Notice of Error & Information Request
2910 West Jackson Street
Tupelo, MS 38801

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