FREQUENTLY ASKED QUESTIONS
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Please contact us at 1-888-797-7711, press 1,0 and a representative will be glad to see if the draft can be returned as an unauthorized transaction on your account.
New Year's Day - Wednesday, January 1, 2020
Martin Luther King Day - Monday, January 20, 2020
*Presidents' Day - Monday, February 17, 2020
Memorial Day - Monday, May 25, 2020
Independence Day - Saturday, July 4, 2020
Labor Day - Monday, September 7, 2020
Columbus Day - Monday, October 12, 2020
Veterans Day - Wednesday, November 11, 2020
Thanksgiving Day - Thursday, November 26, 2020
Christmas Day - Friday, December 25, 2020
*Coastal Divisions celebrate Mardi Gras Day (Tuesday, February 25, 2020) rather than Presidents' Day.
Any BancorpSouth location can order foreign currency. Please contact the branch for details and amount of time needed to order.
After a period of time, the account is purged from our system. If the account was closed recently, please check with your local branch to see if the account can be reopened.
Yes, you can download transaction information and schedule payments and transfers from within Quickbooks.
Yes. You can download your account activity using either Quicken or Microsoft Money. You can even access your account information and pay bills directly through your Quicken software using Online Banking through Quicken. To establish a PFM pin for third party access, please call 1-888-797-7711 and speak to an Online Specialist.
Yes, BancorpSouth does allow a minor to have an account as long as it is a multiple-party account and a parent or guardian (over the age of 18, 19 in Alabama) is a joint owner of the account.
Yes, each branch does have a notary public. Please call or stop in for fees and availability.
Please call 1-888-797-7711,1,6 and speak with a Customer Service Representative. They will be glad to assist you with this change.