FREQUENTLY ASKED QUESTIONS
Filter Questions By:
An automatic draft has cleared my account that is not authorized, how can I get this returned?
Please contact us at 1-888-797-7711, press 1,0 and a representative will be glad to see if the draft can be returned as an unauthorized transaction on your account.Read More
2016 Bank Holidays
New Year's Day - Friday, January 1, 2016
Martin Luther King Day - Monday, January 18, 2016
*Presidents' Day - Monday, February 15, 2016
Memorial Day - Monday, May 30, 2016
Independence Day - Monday, July 4, 2016
Labor Day - Monday, September 5, 2016
Columbus Day - Monday, October 10, 2016
Veterans Day - Friday, November 11, 2016
Thanksgiving Day - Thursday, November 24, 2016
Christmas Day - Monday, December 26, 2016
*Coastal Divisions celebrate Mardi Gras Day (Tuesday, February 9, 2016) rather than Presidents' Day.Read More
Can a Businessite Online Account have Online Statements?
Can a customer purchase foreign currency from BancorpSouth?
Any BancorpSouth location can order foreign currency. Please contact the branch for details and amount of time needed to order.Read More
Can I reopen a closed account?
After a period of time, the account is purged from our system. If the account was closed recently, please check with your local branch to see if the account can be reopened.Read More
Can I use Quickbooks with online banking?
Yes, you can download transaction information and schedule payments and transfers from within Quickbooks.Read More
Can I use Quicken or Microsoft Money with Online Banking?
Yes. You can download your account activity using either Quicken or Microsoft Money. You can even access your account information and pay bills directly through your Quicken software using Online Banking through Quicken. To establish a PFM pin for third party access, please call 1-888-797-7711 and speak to an Online Specialist.Read More
Can my minor child have a checking account?
Yes, BancorpSouth does allow a minor to have an account as long as it is a multiple-party account and a parent or guardian (over the age of 18, 19 in Alabama) is a joint owner of the account.Read More
Can the bank notarize documents?
Yes, each branch does have a notary public. Please call or stop in for fees and availability.Read More
How can I change the account my bill pay fee is being deducted from?
Please call 1-888-797-7711,1,6 and speak with a Customer Service Representative. They will be glad to assist you with this change.Read More