VIEWING: Personal

FREQUENTLY ASKED QUESTIONS

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  • Q

    Can foreign currency be deposited to an account?

    Foreign paper currency can be deposited.  Funds will not be immediately available.  The funds will have to be sent off for exchange and length of time can vary. Foreign coin cannot be deposited or exchanged.

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  • Q

    Can I open a new checking or savings account online?

    Yes.  Personal checking and savings accounts can be opened online. - Go to our homepage, www.bancorpsouth.com - Click on Apply for an account link under the Login to Online Banking section. - Select the type of account you would like to open. If you experience any difficulties, please contact us at 1-888-797-7711 and press 1, and 6. An online specialist will be glad to assist you.

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  • Q

    Can I safely recycle my phone if it has Mobile Banking on it?

    Although all information is secured with two-factor authentication and encrypted in local storage, it is recommended that the Mobile Banking application be deleted from the phone before recycling. The process for deleting applications from the mobile phone will vary by model.

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  • Q

    Can Estate Accounts have access to Online Banking?

    No, these account types cannot be set up for Online Access.   Withdrawals on these types of accounts are limited and therefore we cannot add to online banking due to transfer options available. 

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  • Q

    Does BancorpSouth have a Swift code?

    We do not have a Swift Code. All wires must be received in US dollars through a US corresponding bank. The wiring instructions are the same for all foreign and domestic wires. The ABA wire number is 084201278.

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  • Q

    How can I access my Turbo Tax account?

    You can login and access your Turbo Tax account by visiting https://www.turbotax.com/

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  • Q

    How can I change my mailing address?

    Please call a Customer Service Representative and we can update your address over the phone or you can request this change through online banking. Our toll free Infoline hours (1-888-797-7711) are 7 AM until 8 PM weekdays and from 7 AM until 5 PM on Saturdays. 

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  • Q

    How can I contact someone in the Equipment Finance Department about a loan?

    Please go the website listed below.  Click on "Contact" to find a sales representative in your area. www.bxsequipmentfinance.com

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  • Q

    How can I find the Whistleblower and Unethical Conduct Reporting Policy?

    To access the BancorpSouth Whistleblower and Unethical Conduct Reporting Policy, please click here.

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  • Q

    How can I view my checks on my checking account?

    Under Account Summary, select the account you want to view activity on by clicking on the account name or you can select view activity from the top of the page and choose which account to view. The transaction screen will display. Any check under the check colulm that has a check image beside it, you can view the image of the check. You can also print images of checks if needed.

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You have clicked on a link to a third-party website and are leaving the BancorpSouth website. BancorpSouth does not control third-party web sites or the information, products and services offered there. BancorpSouth provides links to such sites only as a convenience and is not responsible for the privacy or security of any third-party website. We encourage you to review the privacy policy and security offered on the third-party website prior to providing any personal information.

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