FREQUENTLY ASKED QUESTIONS

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• Q

  Can I apply for a personal loan online?

  Currently, we do not offer this option online. Please visit one of our loan officers at any BancorpSouth branch.

• Q

  Can I use my online banking to process an advance on my Equity Credit Line?

  Yes. You may use the transfer option to make an advance or a payment to your equity credit line. If your equity credit line is currently not showing on your Online Banking, please call 1-888-797-7711 and press 1, then 6. An Online Banking Representative will be glad to get additional accounts added for you.

• Q

  Does BancorpSouth accept Treasury Tax and Loan payments?

  The banking industry will no longer accept Treasury Tax and Loan Payment Coupons (TT&L) after December 24, 2010.

• Q

  I just paid off my car loan. When will I receive my car title?

  Please ensure that we have your correct mailing address. Your title will be mailed to you approximately 2 weeks after the final payoff amount is received.