Flood Claim Assistance

Our thoughts are with all those affected by the recent flooding in Louisiana, Mississippi, and Texas. We are available for your claim assistance 24 hours a day. See below for a direct contact for your area.

For BXSI clients in Louisiana, please call (225) 336-3200
For BXSI clients in Mississippi, please call (800) 356-3083

Tips for a smooth claim process:

  • Photograph and video everything
  • Do not dispose of anything until the adjuster approves
  • Separate damaged from undamaged items
  • Gather all receipts and records to document as much of your claim as possible (good sources of documentation are bank records, credit card statements, product brochures, instructions, warranty info. etc.)
  • Refrigerator, dishwashers, stoves, etc, are considered structure/dwelling
  • Make sure you communicate with your adjuster throughout the process and do not assume anything
  • Where possible, document all discussions with the adjuster by email

For information on how to submit claim under the National Flood Insurance Program (NFIP) click here.

For information on how to submit claim for Car Damage click here.