BXS Insurance's Commitment to Safety & Preparedness

BXS Insurance is actively monitoring the situation with COVID-19 (coronavirus) and taking the necessary precautions. Our internal teams are working diligently to learn about the virus and its potential impact. For BXS Insurance, this means understanding how it affects our teammates, customers and communities, and being prepared to make the necessary adjustments in order to continue serving you with a minimal level of disruption.

Safety Precautions

The safety of our customers, teammates and communities is our highest priority. With that in mind, we have taken several steps in our business response to this threat. We want you to feel confident in our ability to continue meeting your needs.

  • In preparing for COVID-19, a good approach is to be proactive and help prevent losses by taking some simple steps. We have provided hand sanitizer in each of our locations and have ramped up cleaning services, including wiping down door handles and flat surfaces with disinfectant.
  • We are keeping our teammates informed and have shared specific instructions on the importance of washing their hands and staying home if they feel sick or have recently traveled to a high-risk area.
  • Per CDC recommendations, we will ask teammates who have traveled to such high-risk locations or have been exposed to others who have traveled to such high-risk locations to self-quarantine for 14 days.
  • We have put business travel restrictions in place for our teammates and are individually evaluating the necessity for any company-sponsored events to ensure we are doing our part in helping prevent the spread of the illness.

Alternative Service Options

  • Contact BXS Insurance via phone at 855-377-1529. Support is offered Monday-Friday 8 a.m.-5 p.m. CST.
  • Monitor accounts online 24/7 via the Insurance Client Portal at bxsi.com.
  • Need to report a claim? Contact us online.

Please rest assured that we are monitoring this developing situation closely and are prepared to navigate through these challenging circumstances. Thank you for your trust in BXS Insurance.