VIEWING: Business

Changing to Better Serve You

As our organization continues to grow, the time has come for us to make some structural changes to better support our commitment to you. Over the past few years, we have learned to better collaborate, to share resources, and to spread innovation throughout our footprint. To continue and accelerate that effort, we have asked several executive team members to take on new roles.

Going forward, Chris Boone will lead our Property & Casualty division, including carrier marketing; Kerry Drake will lead Employee Benefits; and Mike Halter will be our Chief Sales Officer. Chris, Kerry, and Mike are already working collaboratively with sales and service leaders across our organization to enhance your experience.

Julia Kramer is our new Chief Organizational Performance Officer. In this role she will be accountable for organizational effectiveness, talent development, and directing our client-facing HR consulting services. Beverly Choppin, as Chief Financial Officer, continues her exceptional work leading our finance and accounting function. Scott Naugle, in his role as Chief Operating Officer, is charged with organizational efficiency, acquisition management, and serves as the insurance representative on BancorpSouth's Operations Committee.

Additionally, we have a renewed focus on client services. We have promoted Stacey Pettyjohn to Executive Vice President of Property & Casualty Client Services and Natalie Vicknair to Vice President of Employee Benefits Client Services. In their new roles, Stacey and Natalie will collaboratively lead our client services function to ensure mutually beneficial, strategic and long-term relationships with our customers and to promote service excellence. Additionally, they will have ultimate responsibility for the strategy, policies, and function of their respective service teams.

Each of these individuals was carefully selected to fill a need in our organization. While some companies look outside of their walls to fill positions, our new team has come completely from within—these individuals have been performing at the top of their game at BXSI. They bring to the table diverse backgrounds, including leadership and business expertise, in sales and production, servicing, marketing, underwriting, accounting, project management, and human resources.

As an organization, we are on the cusp of more exciting changes that we will share with you in the near future. We look forward to strengthening our relationship with you, and wish nothing but the very best for you and yours this holiday season.


Markham McKnight
Chief Executive Officer, BancorpSouth Insurance Services

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