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Your Banking Experience Is About to Get Better.

Life is all about connections. Staying connected to your friends and family makes life better. Staying connected to your business helps your business grow. At BancorpSouth, we’re committed to helping you stay connected to the things that matter most.

We are improving our online and mobile banking with new and updated tools and resources, and we have partnered with Zelle® so you can easily send money to friends, family and others you trust. Get ready to be more connected to your finances than ever before.

BancorpSouth is Right Where You Are, connecting you with ease to your finances, your family & friends, your business, your goals and your future.

WHAT YOU NEED TO DO

Update Now

To prepare for the upgrade, please follow these instructions to ensure we have your current mobile phone number and email address:

If you have logged in to Online Banking from a desktop or laptop computer in the past 7 days, follow these steps:

  • Log in to Online Banking through a desktop or laptop computer
  • Once you are logged in to Online Banking, click the “Customer Service” tab
  • Under the “Personal Information” box, complete two actions:
    • Select “Change Telephone Number” and review the current information on file and update if necessary
    • Select  “Change Email Address” and review the current information on file and update if necessary

If you have not logged in to Online Banking from a desktop or laptop computer in the past 7 days, you may be prompted to complete verification of your phone number and email address before you can access your account. 

IMPORTANT: The account holder’s phone number must be updated prior to the launch. This will ensure you can login to the new online banking experience.

Log In

WHAT'S NEW

Enhanced App
MobileApp

Touch ID & Facial Recognition, an extra layer of security when logging in, and the ability to directly contact BancorpSouth allow you to bank with more confidence knowing you have increased safeguards against fraud and identity theft.

Smarter Tools
ComputerChip

We’ve expanded our offerings with smarter online & mobile banking tools to assist you like real-time alerts, Quick Balance which allows you to quickly view your account balance without having to log in, and much more!

Better Experience
StarsAndPeople

You have fewer hoops to navigate, thanks to our more streamlined, user-friendly experience. Complete your financial task at hand quicker than ever, allowing you to be more productive and save time that’s better spent with family and friends.

Zelle®
Ready to send or receive money in our app and online banking with no fees? Make every day better with Zelle - a fast, convenient safe and easy way to send money in minutes1 with friends, family and others you trust.
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QUESTIONS?

Call Us 1-888-797-7711 – Monday-Friday 7:00 am - 8:00 pm | Saturday 7:00 am - 5:00 pm (All times Central)

Online Banking FAQs


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