VIEWING: Personal

Email Fraud

In order to serve you better and keep your financial information safe, BancorpSouth has put together some tips for noticing questionable and fraudulent email.

Protect Yourself

Protecting Your Email Accounts

  • Don’t reply. Never reply to email messages asking for personal information.

  • Understand who you do business with. Know how your bank as well as other companies conducts their business (what format, what they’ll ask, etc.).

  • Don’t click links. If a link looks suspicious, do not click it. Safely research it in other browsers for the product, sale, and information. When in doubt, check the website.

  • Password Strength. Use strong passwords and change them often. Don’t get in a habit of using the same username and password for everyday login use.

  • Personal information. Never send personal identifiable information via email (logins, Social Security Number, account numbers, etc.). It is not secure, and if intercepted between A and B, you could become compromised.

  • Online Shopping. When online shopping, always be sure that you are shopping on a secure connection (address bar should have https:// at the beginning of the URL).

  • Business and personal computers. Your company and home computers, tablets, smartphones, and other mobile devices should all have a reliable firewall to protect against viruses and malware.

  • Check your banking accounts. Make it a habit to watch your bank accounts via your online banking portal and/or app. Look for unusual deposits and withdrawals and make sure they are confirmed with your bank.

Harland Clarke Digital® provides managed email services for several BancorpSouth marketing programs. This content is shared with permission. Any views expressed reflect the opinion of the original author(s).

Types of Email Fraud

Phishing and Spoofing:

Ways to notice fraudulent emails:

  • Requests for personal information. BancorpSouth will never email you and ask you for a reply with any personal or sensitive information such as your PIN, Social Security number, or account numbers.
  • Offers that sound too good to be true. We will never ask a customer to fill out a survey in exchange for monetary rewards, then ask for your account information to receive the money. If is sounds too good to be true, more than likely, it is.
  • Odd capitalization, poor grammar, and/or typos. Often, you can tell immediately if an email is questionable due to typographical errors. Also, look for other errors such as incomplete sentences, awkward writing (i.e., “u$ername” or “acc0ount number”), and/or poor visual design within the email.
  • Urgent appeals. BancorpSouth will never claim your account may be closed if you do not confirm or verify your personal and sensitive information via email.
  • Links that seem to be BancorpSouth links but are not. Look closely at links and URLs sent in emails. When you hover over the link, make sure it’s going to the correct address. Just because “bancorpsouth” is in the URL does not mean it is official or part of our website.
  • The email has a generic greeting instead of it being personalized. If you receive an email that starts with “Dear Valued Member”, most of the time, it’s not a company or franchise you do business with.
  • Attachments. Emails with attachments are a source of viruses and spy/malware after clicking through them. Actual business emails will direct you to a place to download the documents.
  • Charitable Requests. Check the validity of charitable organizations requesting donations.

Harland Clarke Digital® provides managed email services for several BancorpSouth marketing programs. This content is shared with permission. Any views expressed reflect the opinion of the original author(s).

Find a Location

You are leaving www.bancorpsouth.com

You have clicked on a link to a third-party website and are leaving the BancorpSouth website. BancorpSouth does not control third-party web sites or the information, products and services offered there. BancorpSouth provides links to such sites only as a convenience and is not responsible for the privacy or security of any third-party website. We encourage you to review the privacy policy and security offered on the third-party website prior to providing any personal information.

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