Mobile Banking from BancorpSouth provides financial convenience and protection when you need it the most. At BancorpSouth, security is a key component of quality for a peace of mind.
Ways BancorpSouth protects you:
- Secure access to your account information
- Certificate of validation
- Privacy protection of your financial and personal information, also detailed in our BancorpSouth Customer Agreement and Disclosure Statement for Online Banking Services
- Use high industry standards for encryption technology
- No storage of “secret” information on any mobile device
- Verification process for mobile devices to ensure only you have access to your accounts
- Regularly automated and manually tested
Below are the most common types of mobile fraud. Use caution if these ever occur to you.
Traditional Threats: Like a computer, mobile devices are susceptible to viruses, malware, and other malicious programs meant to steal your personal and sensitive information.
Text Message Scams: You are sent a text message from an unknown number that you do not recognize. When you try to text or call them back, you are charged premium rates.
Dangerous Apps: Criminals can create third party malicious apps that look like BancorpSouth apps. Once downloaded, the app may steal your personal and sensitive information. Download your official MyBXS App here.
Ringtone Scams: These scams attract customers by offering them “free” and “low cost” ringtones. By accepting the offer for the “free” and “low cost” ringtone, you actually subscribe to a subscription that keeps sending you ringtones and charging you at high rates.
SMiShing (SMS Phishing): Phishing via text message. Like phishing, SMiShing uses text messages to lure consumers in. It usually will require “immediate attention” through a URL or phone number.
Vishing (Voice Message Scams): Telephone version of phishing where the scammer relies on techniques to trick you into providing information that others can use to access and use your personal and sensitive information.
Insurance Scams: After you purchase a new mobile device, you receive a call that is supposedly from the place you bought the phone from, or even the carrier that your phone is with.
Protecting Your Mobile Device:
- Treat Your Phone Like a Computer: Download any security patch updates and antivirus software on your phone. Do this frequently to ensure you have the most updated version of the chosen software on your phone.
- Secure Your Phone With a Password: Secure your phone and SIM (Subscriber Identity Module) card with a password and set your phone to automatically lock when you are not using it. If your phone is ever lost or stolen, this will protect your private and secure information.
- Delete Old Messages: Make sure to delete text messages from your financial institution once you have read them. You may also want to regularly delete your browsing history and other old information.
Coupled with the things you should DO to protect your mobile device(s), there are also things to AVOID to keep your information secure:
- Never send your personal information or online banking credentials via email or text.
- Steer clear of entering personal information on websites that do not have the security symbol near the URL. Also, look for web addresses with https: in it. This means that extra measures have been taken by the developers of the site to ensure your security.
- Avoid banking or shopping online using an unsecured, public Wi-Fi network.
- Try not to set your phone settings to auto-fill User IDs and password information. It may not necessarily be safe with a mobile device that can be lost or stolen.
- After writing down your mobile device's make, model, and serial number, never store it in a public area. It is important to have this information if your phone is stolen, as you will have the information readily available for the police, but you do not want others to gain access to this private information.