VIEWING: Personal

Disclosure Notice of Error and Information Request


You have certain rights under Federal law related to resolving errors in the servicing of your loan and requesting information about your loan. If you want to request information about your loan or if you believe an error has occurred in the servicing of your loan, you must write us at the address listed below:

BancorpSouth
Attn: Notice of Error & Information Request
2910 West Jackson Street
Tupelo, MS 38801

When requesting information or notifying us of an error, you must include
the following information:

  • Name(s) of Borrower(s)
  • Information to identify you loan (i.e. loan number, property address, etc.)
  • The specific information requested or the specific error which is believed to have occurred.

Your request for information or error notice will be acknowledged in writing within five (5) business days of receipt unless excused under the applicable regulation.

A final written response to an error notice will be issued unless excused under the applicable regulation. This response will include:

  • Correction of the error,
  • The effective date of the correction, and
  • Contact information for further assistance.
    OR
  • Our determination that no error occurred,
  • The reasons for that determination,
  • Your right to request documents we relied upon in making the determination,
  • How you may request those documents, and
  • Contact information for further assistance.

A final written response to a request for information will be issued unless excused under the applicable regulation. This response will include:

  • The information requested, and
  • Contact information for further assistance.
    OR
  • Our determination that the requested information is not available,
  • The basis for that determination, and
  • Contact information for further assistance.

For questions concerning your rights, you may contact BancorpSouth at the following address:

BancorpSouth
Attn: Notice of Error & Information Request
2910 West Jackson Street
Tupelo, MS 38801

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